Customer Service

WE ARE HIRING | BPO CUSTOMER SERVICE EXECUTIVE

Job Location: Mumbai / Thane / Navi Mumbai Process: Domestic / International Voice Process Experience: Freshers & Experienced Candidates Salary: As per industry standards Shift: Rotational shifts, depending on the process

Job Responsibilities

- Handle customer queries through inbound and outbound calls.

- Provide accurate information and resolve customer complaints.

- Maintain high customer satisfaction and service quality.

- Update customer information and call details in the system.

- Follow company policies, process guidelines, and quality standards.

Eligibility Criteria

- HSC / Graduate candidates can apply.

- Good communication skills in English, Hindi, or the required process language.

- Basic computer knowledge and typing skills.

- Customer-focused attitude with good problem-solving abilities.

- Willingness to work in rotational shifts, if required.

Interested candidates can share their updated CV to apply.

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