Technical Support Executive

Job Responsibilities

- Handle customer queries related to basic technical issues.

- Provide troubleshooting support over calls, emails or chat.

- Assist customers with login, password, software and connectivity issues.

- Identify and resolve basic technical problems.

- Escalate complex technical issues to the concerned team.

- Maintain proper records of customer interactions.

Candidate Requirements

- Basic technical knowledge of computers, internet, software and applications.

- Good communication and problem-solving skills.

- Basic understanding of Windows, browsers and troubleshooting.

- Comfortable working in 24/7 rotational shifts.

- Freshers and experienced candidates can apply.

- Customer service or technical support experience will be an added advantage.

Thanks,

Umakanta

+91-9337951988